1. Satisfaction Guarantee

GameDev Insights offers a satisfaction guarantee on all our digital products. If you're not completely satisfied with the quality or content of any product, we will provide a refund or credit at our discretion.

This guarantee applies to both one-time purchases and subscription services during the specified refund eligibility period.

2. Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• Quality Issues: Products that contain significant errors, are incomplete, or fail to function as described
• Technical Problems: Inability to access or use the product due to technical issues on our end
• Duplicate Purchases: Accidental purchase of the same product more than once
• Unauthorized Purchases: Charges made without your authorization
• General Dissatisfaction: If you are unhappy with a product for any reason within the refund timeframe

3. Refund Request Timeframe

To be eligible for a refund, you must notify us of the issue within:

• 14 days of purchase for one-time digital product purchases
• 7 days of purchase for premium article access
• 30 days of purchase for online courses
• Before the second payment for subscription services

Refund requests submitted after these timeframes will be evaluated on a case-by-case basis and may not be eligible for a full refund.

4. How to Request a Refund

5. Refund Methods

Refunds will be issued using the original payment method when possible:

• Credit/debit card payments will be refunded to the same card
• PayPal payments will be refunded to the same PayPal account
• Other payment methods may be refunded via store credit or alternative methods

Please note that depending on your payment provider, it may take 5-10 business days for the refunded amount to appear in your account.

6. Non-Refundable Items

The following items are generally not eligible for refunds:

• Products where a significant portion has been downloaded, accessed, or consumed
• Custom or personalized services that have already been delivered
• Products clearly marked as non-refundable at the time of purchase
• Subscription fees for periods that have already been used

7. Subscription Cancellations

You may cancel your subscription at any time:

• Cancellations before your next billing date will stop future charges
• You will retain access to the subscription until the end of your current billing period
• No refunds are provided for partial subscription periods

To cancel a subscription, log into your account and go to the subscription management section, or contact our customer service team.

8. Exceptions and Special Circumstances

We understand that special circumstances may arise. If you have a unique situation not covered by this policy, please contact our customer service team. We'll work with you to find a fair resolution.

In cases of extended illness, natural disasters, or other extraordinary events, we may extend refund timeframes or make other accommodations at our discretion.

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Information

If you have questions about our refund policy, please contact us at: